Ascon Infrastructure India Ltd, declared itself a 100% complaint free company

In modern day Real estate industry Ascon Infrastructure India Ltd occupies a unique position with a 100% complaint free track record and adoption of RERA guidelines even without the Act’s formal implementation.

One of the key pointers towards the success and satisfied customer base is that over 25% of the first time home buyers with Ascon have bought their second property with them again.

For long, home buyers have complained that real estate transactions were lopsided and heavily in favour of the developers.

For many, buying or selling a home is not a common experience. Probably just once or twice in a lifetime. Consumers tend to rely on Real Estate Agents to give them advice.

It is hard for anyone who is not involved in the real estate industry to understand what goes on 'behind the scenes‘. Consumers are victimized if they are not careful. Common problems faced by buyers are Non disclosure of property prices when property is advertised and property advertised as VEP  Pressure Selling:  is a common tactic used by some agents. 

They create hype by saying that a foreign Chinese buyers have offered a higher price and if the buyer don’t make a decision quickly the property will be sold to them.  Unlicensed real estate agents advertising properties and that poses a lot more risks to vulnerable consumers.

Untrained Salesperson can apply for a licence to sell real estate without having a financial background and necessary expertise.

Overcoming all such issues Ascon Infrastructure India Ltd led by the man of the soil, Laxman Jaiswal, came forward with a few simple means to make the buyer seller interaction a smooth, happy and satisfactory experience.

The other salient feature is the company’s policy of maintaining strictest control over quality and adherence of laid down policies of the Government over the past many years. This adherence to the rules and guideline has in a way resulted in customer satisfaction too and kept them away from any complaint in terms of quality, service and after sales support.

As Laxman Jaiswal says, “We did not require a RERA to implement the quality control, customer service and maintaining strictest adherence to all laid down rules and regulations, the concept and spirit of RERA was already implemented by ASCON long before the authorities mulled about the idea.”