October 16, 2026 01:44 am (IST)
Follow us:
facebook-white sharing button
twitter-white sharing button
instagram-white sharing button
youtube-white sharing button
Aamir Khan’s nephew Imran Khan asked to leave India by Oct 28 after joining anti-CEC protest | ‘Their crime? Demanding justice’: Rahul Gandhi slams 4 AM detention of Ankita Bhandari’s parents | ‘Bangladesh showed us the way’: Neha Bora’s remarks spark BJP attack on Rahul Gandhi | Chingrighata flyover skid scare: Bikes fall, anti-skid blocks installed overnight as Bengal Minister Agnimitra Paul faces criticism | Meerut blue drum murder case: Muskaan, her lover get death sentence | 'Rise up, young patriots!': American singer Mary Millben alleges CJP gets US funding, urges peaceful protests | 'Won't go unchallenged': Muhammad Yunus heckling in New York triggers legal action warning | flydubai cockpit attack probe widens: Two Maldivian pilots detained in UAE over links to Omani co-pilot | Netflix scores big FIFA deal: All 104 World Cup 2030 matches to stream live in Spain, Andorra | Jantar Mantar crackdown: CJP's Saurav Das, Ashutosh Ranka sent to jail for 5 days
WhatsApp Payments

WhatsApp's UPI payment service starts in India

| @indiablooms | Nov 06, 2020, at 10:55 pm

Mumbai/IBNS: After years of struggle, Facebook Inc has finally managed to get approval for operating WhatsApp payments in India, starting Friday.

"Starting today, people across India will be able to send money through WhatsApp. This secure payments experience makes transferring money just as easy as sending a message," the messaging app broke the news in a blog post.

It will operate through India's multibank Unified Payments Interface (UPI), said National Payments Corporation of India (NPCI) in a statement on Thursday. Reports said NPCI had given the approval on Wednesday evening allowing the payment service to "go live".

"People can safely send money to a family member or share the cost of goods from a distance without having to exchange cash in person or going to a local bank," WhatsApp said in the blog post.

According to reports, Facebook has been testing WhatsApp Payments in India since 2018.

WhatsApp Payments can start with 20 million users and gradually expand its UPI base, the National Payments Corporation of India (NPCI) said on Thursday, infomed media reports.

"Payments are available now in 10 Indian regional language versions of WhatsApp," Facebook CEO Mark Zuckerberg said in a video statement.

WhatsApp said it has partnered with five banks in India: ICICI Bank, HDFC Bank, Axis Bank, the State Bank of India, and Jio Payments Bank.

"WhatsApp designed our payments feature in partnership with the National Payments Corporation of India (NPCI) using the Unified Payment Interface (UPI), an India-first, real-time payment system that enables transactions with over 160 supported banks. We’re excited to join India’s campaign to increase the ease and use of digital payments, which is helping expand financial inclusion in India," the Facebook owned messaging app said in the blog.

How it works

According to WhatsApp's blog post:

  • To send money on WhatsApp in India, it’s necessary to have a bank account and debit card in India.
  • WhatsApp sends instructions to banks, also known as payment service providers, that initiate the transfer of money via UPI between sender and receiver bank accounts.
  • People can send money on WhatsApp to anyone using a UPI supported app.

" WhatsApp and UPI’s unique architecture can help local organizations address some of the key challenges of our time, including increasing rural participation in the digital economy and delivering financial services to those who have never had access before," the blog post read.

Just like every feature in WhatsApp, payments is designed with a strong set of security and privacy principles, including entering a personal UPI PIN for each payment.

Payments on WhatsApp are now available for people on the latest version of the iPhone and Android app.

Whatsapp which considers India as its biggest market has been making consistent efforts to enter its digital payments ecosystem already occupied with operators like homegrown Paytm, Walmart Inc.'s PhonePe, Google Pay, Amazon.com Inc.'s Amazon Pay and dozens of other startups.

However, with over 400 million users in India, it has a unique advantage over all the existing players in a market that is slated to grow to $1 trillion by 2023, said reports.

Support Our Journalism

We cannot do without you.. your contribution supports unbiased journalism

IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.

Support objective journalism for a small contribution.