August 15, 2026 04:41 am (IST)
Follow us:
Air India installs self-check-in kiosks at 26 airports in country
New Delhi, May 12 (IBNS): National carrier Air India has launched self-check-in kiosks for its domestic fliers that aims to make the customer service hassle free and the check-in process expeditious.
Under this initiative, started on May 1, 2016, customers can procure the boarding pass by using the self-check-in kiosks also known as CUSS (Common Use Self Service) near the check-in area at the airport.
The exclusive service presently covers 26 domestic centers at Aurangabad, Bangalore, Bhopal, Bhubaneshwar, Calicut, Coimbatore, Cochin, Chennai, Goa, Hyderabad, Indore, Jaipur, Jamnagar, Jodhpur, Kolkata, Lucknow, Nagpur, New Delhi, Mumbai, Mangalore, Raipur, Rajkot, Trivandrum, Udaipur, Visakhapatnam and Varanasi.
The self-check-in kiosks helps in extended service availability, reduce customer wait time, eliminates queues, expands service capacity with multiple kiosks, thereby speeding up the check-in experience.
At Mumbai International Airport Limited (MIAL), two kiosks (on each at extreme left and right) have been equipped for this purpose with required signage.
The fliers using this service can skip the check-in queues and head to a dedicated baggage drop counter, where the actual baggage weight will be updated in the system and accepted for loading in to the aircraft.
The self-check-in kiosks will be in addition to the offline counters.
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
Abu Dhabi offers complimentary UAE entry visas to Indian tourists: Check eligibility now
Tue, Aug 11 2026
Ladakh to launch India's first high-altitude wildlife safari; spot snow leopards like never before
Fri, Aug 07 2026
Nearly one in two Kolkata travellers now plan holidays around culture, Durga Puja leads the way: Report
Thu, Aug 06 2026
Air India boosts Canada operations with new Mumbai–Toronto flights, deploys B787-9 on Delhi route
Wed, Aug 05 2026