ServiceOntario's new changes facilitate easier access to get driver’s licenses, health cards

Customers can now book multiple services in a single appointment or book one appointment for an entire family at 64 of the busiest ServiceOntario locations, announced Ford,

“We’re making it easier for people and businesses to connect with ServiceOntario, putting customers first and saving people time and money,” Ford announced.

Besides enhancing their virtual services, and offering health card renewals through video calls, Ontarians will have an opportunity to identify accessibility needs ahead of an appointment.

In Nov 2022, ServiceOntario introduced its online appointment booking system to reduce wait times and the risk of COVID-19.

On the updated system, users can book a variety of services from a drop-down menu and accomplish them all in one appointment. This revamp is now live on the ServiceOntario website. A calendar icon is placed beside the locations offering the online service.

Ford said a number of new ServiceOntario pilot programs will be rolling out in the coming months.

Soon-to-be married couples would be eligible to apply for marriage licences online, instead of visiting city hall.

Ford addeds that by spring, digital dealership registrations will expand to trade-ins and used cars.

(Reporting by Asha Bajaj)